Return Policy & Exchanges
Exchanges
We do not accept returns, only exchanges and store credit. However We do not offer exchange on any promotional items ,discount codes, clearance, accessories, white clothing and bodysuits.
All these items are FINAL SALE, no exceptions.
To be eligible for an exchange, you have up to 14 days from when you received your order to contact us. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of purchases are exempt from being returned or exchanged, such as bathing suits, bodysuits, and on Sale Items cannot be returned.
Additional non-returnable items:
Gift cards
To complete your return, .
Please do not send your purchase back to the manufacturer.
Refunds
Unfortunately, we do not offer refunds. Store credit or exchanges only. If you wish to return an item please contact us at HELLO@fash-cultureboutique.com. Please allow us up to 3 business days to follow up with you, once items are received and inspected we will contact you to give you instructions on your store credit.
Exchanges (if applicable)
If you need to exchange it for a different size , send us an email at contact@fash-cultureboutique.com
Shipping
To return your product, you should mail your product to : 113 N 6th St Garland,TX 75040
We will email you return shipping label for product free of charge.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.